Deep Sea Cosmetics - Did not refund money
I bought products costing 76.46. After speaking with my wife about the products I tried to return and refund my money.
Each sales person at each kiosk kept telling me a manger had to be present to refund my money. I went back twice to return for the sales agent on each occasion to tell me I had to wait for manger to be present. Filed a claim with my bank and the manager lied on investigation form. I have called personally to nor have a return call.
The person who got my claim Sivan Lazimi clearly lied in his letter that is posted along wit the contact number that he has never responded too. I have all receipts.
This was a scam never had any intention on refunding money and lied on their letter.
Reason of review: products not good, sales rep. lied and then would not refund my money. Filing claim in small claims court if not resolved.
Monetary Loss: $77.
Preferred solution: Full refund.
Deep Sea Cosmetics Cons: Scam.
Location: Knoxville, Tennessee
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