Deep Sea Cosmetics - Deep Sea Minerals Kiosk Ripoff
Visiting Concord Mills Mall in Charlotte, NC, I stopped at a kiosk for Deep Sea Cosmetics. The staff seemed knowledgeable and the cosmetics demonstrated well, so I made a large purchase. Their major claim was that the Hexalin line was a chemical facelift and would replace the dangers and cost of Botox and surgery with regular use. Since I was spending so much money, I asked three times if it was money back guarantee, and the manager said yes. My receipt said No Returns, but the manager said he would guarantee it and gave me his cell number and email address - the salesgirl also gave me her email address. I told him I lived 150 miles away and couldn't come back, but could I mail it back, and he said "Of course, we want you to be happy and tell all your friends".
When I got home, I decided they were not having the promised effect. Surprise! No answer to the cell phone, the manager's email was returned, and the salesgirl never answered me. I checked their website at www.deepseacosmetics.com and they will not accept returns or guarantee products purchased outside their website.
I also found the same products for 10- 20% of retail on Amazon and EBay. The products are not garbage; they are good quality and beautifully packaged, but the website and kiosk prices are a major ripoff.
Monetary Loss: $1300.